Delivery
We ship internationally every Tuesday. If the products you've ordered are in stock, and your order is placed before 12 pm Monday (CET), we quarantee shipping it the following Tuesday (Usually we'll include orders from Monday night and Tuesday morning as well, but we cannot guarantee it for busy periods). You'll find stock information for each product on the product page. All our products are usually in stock, but should your product be out, we normally get it back within a week or two. Please be aware that the Limited Edition prints can be permanently out of stock when the edition is sold out.
It doesn't happen a lot, but sometimes we have to split your order into two shipments. Without any extra cost to you, of course.
DHL Worldwide Express
All orders are shipped with DHL Worldwide Express and delivered at your address. Regular delivery time once shipped from us is 1-3 days. Remote areas may take longer, and on rare occasions you may have to pick up your shipment at a DHL pickup point.
Please note: Occasionally we experience errors with DHLs estimated delivery date. If your estimated delivery date is more than 3 days in the future, it's most likely an error. DHL customer service will be able to help, but if the problem persists, please let us know.
Tracking
When your order is shipped from us, you'll receive an email and/or text message from DHL. You'll then be able to:
- Track your order
- Customize your delivery options:
- Change delivery date
- Change delivery address
- Collect from DHL Service Point
- Leave the shipment with your neighbour
Duties and taxes
All prices are duties and taxes included. No further fees apply.
Free shipping
We're happy to offer free shipping for orders exceeding EUR 630.
Questions?
Every now and then something goes wrong. Please don't hesitate to contact us if you experience problems or have questions. Your shipment is always our responsibility until it's safely delivered to you.